Feedback

We at Tovens Cafe aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.

  • Value for Money
  • Service
  • Product Quality
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I ordered chocolate milkshake and it comes hot chocolate and it’s not even 400 ml like it says

Em, 20 Jul 2021

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Jaelle, 17 Jul 2021

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Food was very very late.

Alesia, 28 Jun 2021

Specifically ordered no mushrooms due to an allergy. Both breakfasts came covered in mushrooms despite the receipt stating no mushrooms. Very unhappy, however after calling up both breakfasts were replaced and delivered within 15 minutes of me ringing. Very pleased with the replaced breakfasts.

Katie, 09 May 2021

Wow, thanks girls at Tovens Cafe for yet again another amazing meal. We ordered Roast of the day and a Homemade Lasagne with chips and salad, the lovely lady said it would be a long while as the driver was already delivering, its worth the wait!!! Took 35 mins and nice and hot, as always!!! Highly recommend the Roast Dinner, well worth the price, fella said it was the best Lasagne hes ever had. Decent mince and lovely taste, (a man who doesn't like tomatoes, mushrooms or onions) all which is in the meal, he ate every bite. The Roast was big chunky sliced chicken with real carrots, cabbage and garden peas, homemade Yorkshire pudding and gravy to die for. We will order them again!!!!!!!! Thank you so much girls for your amazing cooking. Be back again tomorrow for the same, me thinks!!!!

Vicki, 23 Apr 2021

  Reply : Thanks vicki We are trying our best but the last year has been a difficult time for everyone.

Wow, thanks girls at Tovens Cafe for yet again another amazing meal. We ordered Roast of the day and a Homemade Lasagne with chips and salad, the lovely lady said it would be a long while as the driver was already delivering, its worth the wait!!! Took 35 mins and nice and hot, as always!!! Highly recommend the Roast Dinner, well worth the price, fella said it was the best Lasagne hes ever had. Decent mince and lovely taste, (a man who doesn't like tomatoes, mushrooms or onions) all which is in the meal, he ate every bite. The Roast was big chunky sliced chicken with real carrots, cabbage and garden peas, homemade Yorkshire pudding and gravy to die for. We will order them again!!!!!!!! Thank you so much girls for your amazing cooking. Be back again tomorrow for the same, me thinks!!!!

Vicki, 23 Apr 2021

We order all the time from here, I give this family restaurant 5 stars all day long. Yes, we've had issues but only due to covid outbreak in March 20, and the worldwide issues. I love this cafe. Real food for great value for money. If nobody likes the food then at least don't swear, they're a shop trying to survive. They are providing a public service which we all need.

Vicki, 23 Apr 2021

Sharon.thain@hotmail.co.uk

Sharon, 27 Mar 2021

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Really disappointed with our breakfast today. Ordered a full English with fried bread, the fried bread didn’t arrive which I was really looking forward to, and the fried eggs were so over cooked that the yolks have turned grey. Everything else tasted great but I’m still disappointed.

Shan, 09 Mar 2021

Tastes of cleaning products and has made me feels sick

NoName, 29 Jan 2021

Yum

Phillipa, 29 Jan 2021

It took over 2 hours to be delivered

David, 09 Jan 2021

Absolutely terrible. Clearly didnt read the comments requested. Foods in the bin. Took 2.5hrs to arrive.wont be ordering from here again.

Millie, 09 Jan 2021

Took 2 hours for delivery when food came the bread was soggy and all of it was cold

Autumn, 01 Jan 2021

I ordered 2 toasties and it came with 2 pieces of soggy toast together not a toastie so i am very unhappy

Emma, 13 Dec 2020

Order left in rain and instuction to call when here ignored so food is wet and cold thanks

Chris, 04 Dec 2020


Chris, 30 Nov 2020

My family have been waiting over 2 hours for our food rang 3 times and you say it's out with the driver it's going to be freezing cold want a refund

Emma Mendham, 27 Nov 2020

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Food arrived half an hour over the 70 minutes it said it would. When it arrived it was both burnt and cold.

Kate, 02 Nov 2020

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Late as normal the food was horrendous I usually order a lot but I won’t be anymore

Alana, 29 Oct 2020

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this order was cancelled because it took too long. but you still took my £15.50

Steve, 15 Oct 2020

Shit shit shit hope corona causes you to shut down. Just shut the doors for good you wankers.

U Twats, 25 Sep 2020

You are shit like absolutely shit

Fuck You, 25 Sep 2020

Ordered off of Uber eats and accidently sent it to the wrong address tried ringing the cafe 19 times but said caller was busy And couldn’t get through. Then found out the order actually never got sent out as you were closed. Therefore I want a full refund

Cody Mcginty, 25 Sep 2020

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Natalie, 08 Apr 2020

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great food thank you

Emma, 04 Apr 2020